10 Tips for Troubleshooting Outlook Problems

Some of the largest business conduct their scheduling, emailing and calendaring via Outlook and is also extending rampantly through small and medium sized business. So it’s common that users might have lots of problems with it, such as start-up problems, slow response, freezing, corrupt profile or PST, etc.

10 troubleshooting steps to assist MS Outlook users

This article will be highlighting top 10 handy troubleshooting tips that will help you in resolving MS Outlook problems on your Windows PC.

Note: The solutions explained below apply to all Outlook versions including MS Outlook 2016/2013/2010/2007 that are running on any versions of Windows OS.

Step #1: Scan PST file

PST file errors are inevitable and they can potentially disrupt Outlook from working properly. When Outlook stops working, you should make use of inbuilt Inbox repair tool called scanpst.exe to scan and fix issues with PST. If the Outlook .pst file is large, it might take a long time to complete the process. Read more here to fix errors in PST file with advanced Inbox repair tool. Yodot Outlook PST Repair software will let you quickly scan and view contents of corrupted or damaged Outlook PST file.

Step #2: Archive Outlook data file (.pst)

At times, the Outlook PST file gets cluttered with lots of emails, meeting requests, calendar entries, notes, etc. and your PST file will eventually reach its maximum limit. As a result, Outlook becomes sluggish and might even stop responding. Thus, archiving your PST file will resolve issues associated with an oversized PST.

Step #3: Rename Offline Storage Table (OST)

Sometimes, renaming the current OST file is enough to fix plenty of Outlook problems. Begin by closing Outlook and open the folder that contains Outlook data file. Select data file with extension .ost and change it to something like .old. Next, when Outlook opens, it will rebuild OST file and Outlook will be working properly.

Step #4: Rebuild or delete Outlook profile

If you have no options, then delete the Outlook profile. There are two ways to delete the profile.

  • When Outlook uses the POP account, you need to first export the current Inbox as a data file which could be reimported back after a POP account is re-created.
  • If Outlook is connected to either Exchange server or IMAP account, you just need to delete the profile and re-add them. To do this, open Control Panel and navigate to Mail/Profiles and delete the desired profile.

Step #5: Disable unwanted add-ons

Outlook will become extremely slower if the more add-ons are installed. To resolve this problem, go to Trust center, disable unwanted add-ons and restart Outlook normally.

Step #6: Disable virus scan

Emails send/receive from Outlook are scanned by antivirus tools. Sometimes, antivirus detectors can slow your Outlook. In such case, temporarily disable antivirus Outlook connection to check whether the problem is solved. If it does, then update your antivirus tool or possibly move to new updated antivirus software.

Step #7: Run Outlook in safe mode

If Outlook stops working, it’s worth running the Outlook in safe mode. To do so, type outlook.exe/safe command in the search box. Remember you need to run this command as administrator.

Step #8: Run resetnav command

When you did something to the navigation pane that causes Outlook malfunction or has issues starting the Outlook, then run outlook.exe /resetnavpane command. It reset all customizations to MS Outlook’s navigation pane.

Step #9: Migrate PST from the server

If you are having more than one PST file to connect to a remote server, then there are chances that Outlook will be slow down. To improve Outlook performance, move those PST files to local machine C drive.

Step #10: Adjust calendar permissions

When sending an invitation to others to use your calendar, then you need to change their permissions so that they can make or edit appointments. Here are the instructions to follow:

  • Open Calendar in Outlook and right-click the Shared Calendar.
  • Select Properties and click Permissions

Add users and enable permissions to that user ranging from reading to owning the calendar.

Tools to Repair Outlook 2010 PST File

At times, Microsoft Outlook program refuses to load or not allow to open a PST file. As a result users will not be able to access .pst files. Have a look at one such scenario encountered by user,

“Hi, I all my work related emails are stored in a PST file. Whenever I try to open this .pst file in Microsoft Outlook 2010, I get an error message. Due to this I am not able to resume my work. Can anyone help me to sort out this issue? “

Yes, such problems occur frequently while working with Outlook. Below is a list of errors that users may come across,

  • Errors have been detected in the file *Path of .pst file*
  • The file *Path of .pst file* is not an Outlook data file (.pst).

Basically, these errors arise when there is corruption in PST files. Hence it’s recommended to fix such damaged files using Outlook 2010 PST repair tool described in upcoming sections.

Tool 1: Inbox Repair tool

Step 1:Scanpst.exe is an Inbuilt Repair tool that is designed to repair issues associated with PST files. Follow below steps to know how to use it.

Step 1: Exit Outlook and Browse go to C:\Program Files.

Step 2: In the Search box, type SCANPST.EXE.

Step 3: Run SCANPST.EXE.

Step 4: Inside Enter the name of the file you want to scan box, enter the name of the .pst file you want the tool to check, or choose Browse to select the file.

Step 5: Choose Start to begin the scan.

Step 6: If the scan finds errors, choose Repair to start the process to fix them.

Note: This tool will eliminate only minor errors. Hence an alternative approach is tool given in next segment.

Tool 2: Yodot Outlook PST Repair

Fix corrupted Outlook data files using an effective repair tool known as Yodot Outlook PST Repair. This application runs without any complications on Windows 10, 8.1, 8, 7, Vista, XP, 2008 and 2003 Platforms. Further, Outlook versions supported by this tool are MS Outlook 2000, 2003, 2007, 2010 and 2013. This application can assist users mend their OST easily with just a few click of the mouse. To utilize this application go through below-mentioned steps:

Step 1: Navigate here to download Yodot tool on your Windows system

Step 2: Run program installation as directed

Step 3: Launch the application. Then a Main frame with three options appears- Open PSTFind PST and Select Outlook Profile. Make a proper selection and progress further

Step 4: Specify drive path and select a scan method

Step 5: Program starts scanning for outlook data and displays repaired Outlook data for preview

Step 6: Specify storage path where you want to store all your repaired files


How to Fix Problems with Microsoft Outlook 2010?

“Hi guys, I am unable to open my Microsoft Outlook 2010 application. Whenever I try to access it, I am getting an error stating as “Outlook 2010 has stopped working”. My Outlook PST file consists of so many important emails and attachments which are related to my office work. I don’t have backup of these attributes, so can anybody please suggest me how to come out of this problem?”

In Microsoft Outlook 2010 application, many new features have been added which help to stay connected with user and manage your time and information better. This provides good email management i.e. send / receive emails, access contacts, address book and many other features as per user requirements. Even after having such amazing features, people may face problems while working on it, such as Outlook 2010 will not get start sometimes or it may get corrupted due to various factors. In such case one should make use of an appropriate Outlook repair software to come out of the problem.

Causes for Outlook 2010 problems:

  • Errors while upgrading Outlook application from present version to higher version may lead to many type of problems
  • Errors during OS-reinstallation can be a reason for such Outlook 2010 problem
  • Improper termination of Outlook while working on it may cause such errors
  • Outlook file header corruption, damage of registry file entries and CRC errors are some more reasons for such Outlook problems on your computer or laptop

These are some of the reasons behind outlook related problems. So it’s better to maintain backup of Outlook data, so that, no need to take tension when you face any of the above mentioned scenarios. Now it’s time to discuss, how to fix problems with Microsoft Outlook 2010.

Application to fix Outlook problems:

An outstanding software to repair Outlook 2010 is Yodot Outlook PST Repair. This utility has the ability to mend corrupted PST file along with its attributes such as emails, attachments, notes, contacts, calendar items, personal folders etc. This tool is secured because it does not modify content of corrupted file, instead it extracts it, repairs it and generates a new healthy copy of that file. This software has intensive scanning technology, which scans the drive deeply and repairs it in a very less amount of time. Along with Outlook 2010, it can also fix PST file from Microsoft Outlook 2000, 2003, 2007 and 2013 versions. This tool supports Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP, Windows Server 2008 and Windows Server 2003 computers.

Directions to use the software:

Download and install Yodot Outlook Repair application on your Windows computer. Then, terminate Microsoft Outlook 2010 completely before running this application. Further, launch the tool and follow instruction which are given on main screen. Choose one of the three option displayed on the next screen. If you know exact location of corrupted PST file then select, first option i.e. “Open PST File”. Pic “Find PST File” option, if the location of damaged PST file is unknown. Choose “Select Outlook Profile” option to open particular Outlook PST file out of many Outlook profiles. Then, browse destination location to store repaired files and click on “Repair” button. For minor corruptions select “Normal Scan” option and for severe PST corruption use “Smart Scan”. Once the repair process completes, tool will display fixed files in Outlook styled menu.

Fixing PST File in Windows 7

Hi, my PST file in Windows 7 has got damaged due to unknown reason. The problem is, I am unable access my PST file which consists number of important emails, notes, contacts etc.in it. I am worried because I don’t have backup of my vital PST data. Is there any solution for this problem? If yes then tell me how to fix this issue? Thanks in advance.

If you are unable to open your Outlook Data File (.pst), or you suspect that the data file is damaged, then you can use the Inbox Repair tool (scanpst.exe) to repair the file. This utility scans only Outlook Data Files (.pst and .ost) on your computer and analyzes the file structure integrity.

There are some situations where in even after using scanpst.exe, your PST file won’t get repaired, but this is not the end! There is one more safe way to mend your damaged PST. Before knowing about the solution, have a look at causes for PST file corruption:

  • Due to file system corruption Outlook PST file may get corrupted
  • Occurrence of errors while resizing the PST file may cause damage to it
  • PST file may get corrupted by sharing it with multiple users over the network
  • Due to malicious virus attack will also lead to PST damage
  • Abrupt termination of Windows 7 system or Outlook application, is the reason for broken PST
  • Due to CRC error

Scanpst.exe cannot handle sever corruption and other irregularities of Outlook PST. This is because, when you run the SCANPST and browse to select the Outlook PST file, then SCANPST checks the file directory structure and file headers (Low level objects) for corruptions and tries to repair the file. However, it does not mend the upper level objects such as messages, notes, attachments, calendar items etc. because the low level structure does not have the information regarding the upper level ones.

So Yodot Outlook PST Repair is a suitable and more reliable solution to fix PST file in Windows 7. This software make use of advanced technology to scan (sector by sector) and repair the damaged PST file and bring back all PST elements such as emails, notes, contacts, to do lists, journals etc. It has the ability to repair password protected PST file. One unique feature of this product is that, it does not ignore deleted emails / items while scanning hence recovers them also. It is referred as safe tool since it repairs and extracts from the corrupted PST file to create a completely new PST file. PST file can be repaired from Microsoft Outlook 2000, 2003, 2007, 2010, 2013 Outlook versions.  In addition to Windows 7, PST file can be repaired from Windows 10, Windows 8.1, Windows 8, Windows Vista, Windows XP, Windows Server 2003 and Windows Server 2008 operating systems.

Direction to use the software:

Download and install Yodot Outlook Repair utility in your Windows 7 computer. Terminate Microsoft Outlook application completely before running the repair tool. Launch the software and follow guidelines given on the main screen. Select one of the three options displayed in the next Window. If you know exact position of damaged PST file then choose first option i.e. “Open PST File”. Pick “Find PST File” option if the location of corrupted PST file is unknown to you. If you have many profiles then, click on “Select Outlook Profile” option to open particular Outlook PST file. After selecting suitable option, browse the destination location to store retrieved files and go for next step. For repairing PST file with minor corruption use “Normal Scan” and for repairing severely damaged PST file use “Smart Scan”. Finally, click on “Repair” button to initialize the scanning process. Once the process completes, software will show corrected files in Outlook styled menu.

Repair Corrupt Outlook PST Files

“When I try to open my Outlook PST files on Windows system it displayed an error message stating as “cannot display the folder, Outlook.pst could not be accessed” making data inaccessible. I don’t have any idea about this issue. So please suggest me how to mend corrupt Outlook PST files on Windows system?”

Microsoft Outlook is a useful component of the Microsoft Office for users to manage personal information and to communicate with others. It helps in managing email messages, appointments, contacts, and tasks, as well as making reminders and tracking activities.

A Personal Folders file (.pst) is an Outlook data file that stores messages and other items on computer. The most common type of email account is a POP3 account uses Outlook data files (.pst). Email messages for a POP3 account are downloaded from mail server and then saved on computer. It can also be used for archiving items from any email account type.

In some circumstance all PST files stored in Outlook may get corrupted or damaged due to below facts. Let us discus one by one:

  • Sharing single PST file over the network
  • Abrupt termination of Microsoft Outlook application
  • Improper up gradation of Outlook version
  • Interruptions while compacting PST file
  • Anti-virus scanning leading to PST file corruption
  • PST file header corruption

If your PST files become inaccessible or corrupted/damaged In Microsoft Outlook due to above facts then go with third party utility to repair this issue.

 Outlook PST repair tool:

Yodot Outlook PST Repair provides useful feature where user can easily fix corrupt Outlook PST on Windows system. It can mend PST files that cannot be repaired using Inbox Repair Tool. This application can fix PST files with high encryption. This utility can mend PST file which is corrupted due to many issues as mentioned above without altering single file content during repair process. It has ability to repair and retrieve PST files created on Outlook 2000, 2003, 2007, 2010, 2013. It will restore all personal folders, emails, events, calendar events, notes, journals and other Outlook items from Outlook application after repair process. Repair software is compatible with Windows 10, Microsoft Windows 8.1, Windows 8, Windows 7, Windows XP, Windows Vista, Windows Server 2003 and Windows Server 2008 operating system.

Follow simple instruction to mend Outlook PST files:

Download Yodot Outlook PST Repair software on Windows system -> Then run the installed program and follow on screen guidelines -> On main screen you can view three 3 options namely 1.‘Open PST File’, 2. ‘Find PST File’, 3.”Select Outlook Profile” -> Select any one option in order to fix corrupt Outlook PST file-> After selecting Outlook PST file and browse any desired location then click on “Repair” button ->Afterwards application will starts scanning selected PST file by using “Normal scan or Smart scan” method-> Once selected Outlook PST files gets repaired-> Then you can save repaired Outlook PST files in desired location.